The California Massage Therapy Council (CAMTC) is a public benefit, nonprofit organization. Its mission is to protect the public by certifying massage professionals in California who meet the requirements in the law and approving massage programs that meet the legal standards for training and curriculum.
Our mission is aligned with the Massage Therapy Act, section 4603, which states:
“Protection of the public shall be the highest priority for the council in exercising its certification and disciplinary authority, and any other functions. Whenever the protection of the public is inconsistent with other interests sought to be promoted, the protection of the public shall be paramount.”
In order to protect consumers and therapists from COVID-19, CAMTC issued an urgent message on March 16, 2020, strongly recommending that certificate holders and schools immediately stop providing hands-on services until further notice from the Governor and/or health authorities.
We understand the financial hardship this health crisis represents to our CAMTC Certificate Holders and their families. Wanting to help, CAMTC announced on March 21, 2020, the suspension of all late fees through June 23, 2020. CAMTC’s vetting and disciplinary standards elevate the massage therapy profession. As a public protection body, we are not allowed to be involved in the economic interests of the industry. However, please note that the following has been made available since the onset of the crises.
03/26/2020 Update to Governor Newsom’s historic “Stay at Home Order”
The Governor issued a Stay at Home Order requiring Californians to stay at home unless they are engaged in the essential functions identified in the Order. It does not appear that the Governor’s office considers massage to be an “essential” service. However, it is up to the individual to determine whether the massage services they provide are urgent and essential, or are instead routine, elective, or non-urgent and must be cancelled or rescheduled. If the massage services you provide have not been deemed medically necessary, have not been prescribed by a physician, and are not covered by health insurance, this is an indication that they are not urgent or essential. Please see the following FAQ from the Governor’s office in relation to the provision of health care services at https://covid19.ca.gov/stay-home-except-for-essential-needs/:
"What about routine, elective or non-urgent medical appointments?”
“Non-essential medical care like eye exams, teeth cleaning, and elective procedures must/should be cancelled or rescheduled. If possible, health care visits should be done remotely.”
“Contact your health care provider to see what services they are providing."
CAMTC’s mission is to protect the public. That includes both massage providers and clients. Massage is a hands-on profession that cannot be done remotely. The Governor issued the Stay at Home Order to stop the spread of this deadly disease and has requested that Californians practice social distancing in order to flatten the curve and protect the most vulnerable individuals. The City of Sacramento has stated that coronavirus is transmitted by people who are not showing signs of illness. Given all of these factors, CAMTC urges you to comply with the Governor’s Order, which you may find below.
Scroll down to read the original 03/20/2020Governor Gavin Newsom Issues Stay at Home Order.
03/21/2020 update here: Late Fees – CAMTC is Looking Out for You
Dear CAMTC Certificate Holders, expired Certificate Holders and Approved Schools,
While the country is waiting on federal legislations that will provide relief to individuals and businesses, CAMTC would like to help.
We at CAMTC understand the financial hardship that you and your family must be going through due to the current health crisis.
There is no historical precedent for the mandatory, statewide, shelter-in-place order issued by Governor Gavin Newsom when he warned that 56% of Californians are at risk from being infected with coronavirus in the next two months. The Governor’s executive order means that the most populous state in the nation will effectively shut down non-essential services. Californians can continue to go outside to obtain food or medicine, exercise, receive vital health care, and assist vulnerable relatives and friends.
While the country is waiting on federal legislations that will provide relief to individuals and businesses, CAMTC would like to help by temporarily suspending all late fees assessed.
Starting Monday, March 23, 2020, the suspension of late fees will be in effect. We will initiate the refunds for the next three months through June 23, 2020.
Your late fee refund will be credited back to the same credit or debit card that was used to pay the application processing fee.
No action will be needed on your part. Although our system automatically charges a late fee when a CAMTC Certificate has expired, our Certification Support Specialists will monitor payment activity and will proactively initiate the late fee refund for you within two business days.
Please know that our team members at CAMTC are here to help however we can within our means.
We hope everyone is having a calm weekend.
Take care and stay healthy.
Please note: Translations of the above Late Fees message in other languages are available by using the Google translation feature at the bottom of this CAMTC webpage. Click on “Select Language” to choose your preferred language.
03/20/2020 Governor Gavin Newsom Issues Stay at Home Order
Dear CAMTC Certificate Holders and Approved Schools, The Governor issued a Stay at Home Order requiring Californians to stay at home unless they are engaged in essential functions. CAMTC urges you to comply with the Governor’s Order, which you may find below. Stay safe, stay healthy. Thank you
Due to the COVID-19 health crisis and in compliance with health experts and authorities, CAMTC is conducting modified operations and is not currently sending or receiving physical mail or packages. As of 3/19/2020 all physical mail sent to CAMTC is being held by the United States Postal Service. If you have mailed any documents to CAMTC within the last ten days, we recommend that you resubmit those documents by email as described below. Until further notice, any documents that you would like CAMTC to receive and review must be submitted electronically. Please submit them by email to the following address: email@example.com.
All payments must be made by credit or debit card – we will not be accepting checks, cashier’s checks or money orders until further notice.
If you request additional certificates and ID cards, CAMTC will advise you to contact us after normal operations have resumed. We are not processing these requests at this time.
If you would like to submit a paper application that you filled out, please send a scan or picture of all pages in sequential order to firstname.lastname@example.org. Other documents may be sent to the same email address unless CAMTC has directed you otherwise. If a Certification Support Specialist has contacted you and requested supporting documents or information, you may reply directly to their email.
Please check our website at www.camtc.org for updates.
ENGLISH Translations of the above operational message in other languages are available by using the Google translation feature at the bottom of this CAMTC webpage. Click on “Select Language” to choose your preferred language.
Վերոնշյալ գործառնական հաղորդագրության այլ լեզուներով թարգմանությունները մատչելի ենայս CAMTC վեբ էջի ներքևում օգտագործված Google Translate գործառույթի միջոցով: Կտտացրեք «Ընտրել լեզու» ՝ ձեր նախընտրած լեզուն ընտրելու համար:
Le traduzioni del suddetto messaggio operativo in altre lingue sono disponibili utilizzando la funzione di traduzione di Google nella parte inferiore di questa pagina Web CAMTC. Fai clic su "Seleziona lingua" per scegliere la lingua preferita.
이 CAMTC 웹 페이지 하단의 Google 번역 기능을 사용하여 위의 작동 메시지를 다른 언어로 번역 할 수 있습니다. “언어선택”을 클릭하여 원하는 언어를 선택하십시오.
ترجمهپیامعملیاتیفوقبهزبانهایدیگربااستفادهازویژگی ترجمه Google در پایین این صفحه وب CAMTC دردسترس است. برای انتخاب زبان مورد نظر خود بر روی "Select Language" کلیک کنید.
Переводы вышеуказанного оперативного сообщения на другие языки доступны с помощью функции перевода Google в нижней части этой веб-страницы CAMTC. Нажмите «Выбрать язык», чтобы выбрать предпочитаемый язык.
Las traducciones del mensaje operativo anterior en otros idiomas están disponibles utilizando la función de traducción de Google en la parte inferior de esta página web de CAMTC. Haga clic en "Seleccionar idioma" para elegir su idioma preferido.
การแปลข้อความปฏิบัติการด้านบนในภาษาอื่นมีให้โดยใช้คุณลักษณะการแปลของ Google ที่ด้านล่างของหน้าเว็บ CAMTC นี้ คลิกที่ "เลือกภาษา" เพื่อเลือกภาษาที่คุณต้องการ
Bản dịch của thông báo hoạt động ở trên bằng các ngôn ngữ khác có sẵn bằng cách sử dụng tính năng dịch của Google ở cuối trang web CAMTC này. Nhấp vào trên Chọn Chọn Ngôn ngữ để chọn ngôn ngữ ưa thích của bạn.
California continues to struggle with this stunning crisis. The impact will be universal, but no one will feel it more than our small businesses, which includes the remarkable people of the massage profession. We want to provide a quick overview of the status quo:
SHELTER IN PLACE
The Shelter in Place directive which began in seven Northern California counties is likely to be statewide very soon and is developing as a national policy – other California counties have followed today, and New York City is moving in that direction also.
Each county has their own version with minor variations to meet the uniqueness of their demographics. The Sacramento County version provides an insight into both the reasons and the expectations that will be included in all of them.
At this juncture the enforcement of the policy will vary - no one yet wanting to be too heavy-handed - but the Governor has said he has the power to enforce and will proceed as the crisis warrants. The mayor of Sacramento has said you can call it a directive or use any word you want, but it will ultimately be enforced.
Local law enforcement will be at ground zero in our communities and will be engaged as we move forward.
The World Health Organization (WHO) called the Coronavirus the defining global health issue of our time.
Terrible as it is, hopefully we will learn from the catastrophe and be as better as we will be different. Below is an example of a kind of Shelter in Place Order being issued by a growing number of counties in California.
SACRAMENTO: SHELTER IN PLACE ORDER
As we have had more extensive experience with COVID-19 it is clear that a significant majority of those infected have no, or only mild, symptoms.
With additional testing, the number of cases of COVID-19 is growing.
The vast majority of these cases are now the result of community spread.
Public health team efforts are focused on identifying persons with COVID-19, separating them from others, and tracking down persons who were exposed to the infected person. This containment strategy helped to slow the introduction of the virus, but has to be redirected to address the larger number of cases in the region.
Public health staff has shifted their efforts to community mitigation measures to slow the spread of COVID-19 and protect those who are most vulnerable to severe illness.
Although community mitigation measures can be disruptive, these recommendations are to protect the public’s health.
In summary, Sacramento County public health officials direct, effective immediately until further notice, the following:
Workplaces: Workplaces and businesses should implement telecommuting and teleconferencing for their employees, where appropriate and feasible. Only those employees performing essential duties that cannot be performed by telecommuting should physically come to work.
Vulnerable Populations: This guidance exempts individuals who work in essential services, such as hospital and health care workers, pharmacists, peace officers, firefighters, staff at skilled nursing facilities and residential care facilities for the elderly, and other essential workers
Those aged 65 and older and/or those with chronic health conditions such as cardiovascular disease, cancer, heart disease, or lung diseases such as COPD, as well as those with severely weakened immune systems are at highest risk of complications.
People at higher risk should stay home and away from gatherings of un-related individuals
Those in the vulnerable populations can go outside to walk the dog, go on walks or go to the park, provided they are at least six feet from others.
Less Vulnerable Populations:All those at lower risk should stay home to the maximum extent possible, except when going to essential sites. Essential sites include, but are not limited to:
Health Care Facilities
Hardware stores/plumbers/electricians for emergency services
Businesses that provide food, shelter and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals
Newspapers, television, radio and other media services
Gas Stations and auto supply, auto repair and related facilities
Banks and related financial institutions
Plumbers, electricians, exterminators and others who provide services that are necessary to maintaining the safety, sanitation and essential operation of residences
Airlines, taxis and other private transportation providers
No gatherings in any formal setting
All bars, wineries and brew-pubs should be closed
All in-dining at restaurants should cease; take out and home delivery (with social distancing) may continue
All gyms should be closed
All bingo halls and card rooms should be closed
Schools: All Sacramento schools are closed
Sick Persons: Everyone should stay home if they are sick until they have had no fever, cough or other respiratory symptoms for at least 72 hours after symptoms resolve, or 7 days from when symptoms began, whichever is longer.
Anyone who lives with someone who tests positive for COVID-19 should stay home for 14 days.
Those with cold-like symptoms, who can manage their symptoms at home with over-the-counter-drugs, should do so, regardless of whether they have a cold, the flu, or COVID-19.
If, however, difficulty breathing and lethargy develops, or symptoms were better and then got worse, they should call their healthcare provider or urgent care center ahead so they can prepare to take care of them.
People should only call 911 or go to an emergency department if they believe that they are extremely sick or their life is in imminent danger. Other emergencies are still occurring, and emergency resources must be available to address all of them, not just COVID-19.
Masks: Follow CDC’s recommendations for using a facemask. The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a healthcare facility).
The following is the best information available today on how the Legislature will move forward in response to the crisis. The Capitol building itself is closed to everyone except those with legislative credentials. Legislators and staff have made an effort to be available by phone and social media to discuss pending issues.
There are proposals to provide most American adults a one thousand dollar check to help with emergency supplies. Obviously, while the gesture is appreciated, it is hardly a resolution to our massage therapists. The Governor has been joined by other state and local leaders promising a relief fund to ease the burdens for small businesses being forced to close and the employees impacted. Policymakers are likely to be imaginative and open to suggestions on how to provide assistance. We will keep you informed.
THE NATIONAL GUARD
The Governor has said he will use all of the resources he has available to ensure order if/when the crisis escalates. He has deployed the National Guard for humanitarian purposes such as the orderly disposition of food and supplies. He has been very careful when discussing law enforcement, but has not shied away from saying he has considerable power to wield if necessary and will assess the need regularly.
A FLUID PROCESS
The following is the best information available today on how the Legislature will move forward.
The State Capitol Building and the Legislative Office Bulding are closed to the public. Only credentialed staff will be allowed in the building.
Legislators and their staff are making an effort to be available by phone or email to discuss pending issues. Sunset hearings are postponed, and policymakers are reluctant to predict when the doors will be open for regular business again.
The Legislature has adopted ACR 189, voting to take a joint recess from March 20-April 13.
The Senate has adopted SR 86 (Atkins), which amends the Rules for the 2019-20 Regular Session to allow for remote participation in the business of the Senate.
Telework and “virtual hearings”, perhaps even Floor voting, are possibilities. Because of the devasting impact to the Stock Market, we may have to delay implementing a budget in 2020.
The narrative changes daily. This is an historic situation of profound social and deeply personal implications. None of us has seen this before. Stay safe and we will be communicating regularly.
ENGLISH Translations of the above memo in other languages are available by using the Google translation feature at the bottom of this CAMTC webpage. Click on “Select Language” to choose your preferred language.
Վերոհիշյալ հուշագրի այլ լեզուներով թարգմանությունները մատչելի են այս CAMTC վեբ էջի ներքևում օգտագործված Google թարգմանության հնարավորությունից: Կտտացրեք «Ընտրել լեզու» ՝ ձեր նախընտրած լեզուն ընտրելու համար:
Le traduzioni del memo sopra riportato in altre lingue sono disponibili utilizzando la funzione di traduzione di Google nella parte inferiore di questa pagina Web CAMTC. Fai clic su "Seleziona lingua" per scegliere la lingua preferita.
CAMTC 웹 페이지 하단에있는 Google 번역 기능을 사용하여 위의 메모를 다른 언어로 번역 할 수 있습니다. “언어 선택”을 클릭하여 원하는 언어를 선택하십시오.
ترجمه یادداشت فوق به زبانهای دیگر با استفاده از ویژگی ترجمه Google در پایین این صفحه وب CAMTC در دسترس است. برای انتخاب زبان مورد نظر خود بر روی "Select Language" کلیک کنید.
Переводы вышеуказанной заметки на другие языки доступны с помощью функции перевода Google в нижней части этой веб-страницы CAMTC. Нажмите «Выбрать язык», чтобы выбрать предпочитаемый язык.
Las traducciones de la nota anterior en otros idiomas están disponibles mediante el uso de la función de traducción de Google en la parte inferior de esta página web de CAMTC. Haga clic en "Seleccionar idioma" para elegir su idioma preferido.
การแปลบันทึกด้านบนในภาษาอื่นมีให้โดยใช้คุณลักษณะการแปลของ Google ที่ด้านล่างของหน้าเว็บ CAMTC นี้ คลิกที่ "เลือกภาษา" เพื่อเลือกภาษาที่คุณต้องการ
Bản dịch của bản ghi nhớ ở các ngôn ngữ khác có sẵn bằng cách sử dụng tính năng dịch của Google ở cuối trang web CAMTC này. Nhấp vào trên Chọn Chọn Ngôn ngữ để chọn ngôn ngữ ưa thích của bạn.
The health crisis presented by the Coronavirus is unprecedented. The crisis is public and personal and our response needs to be equal to the challenges. In order to protect the public and the therapists, CAMTC is strongly recommending that certificate holders and schools immediately stop providing hands-on services until further notice from the Governor and or health authorities. At https://www.cdph.ca.gov you will find more information about COVID-19.
Reports of the Coronavirus (COVID-19) in the United States serve as an important reminder for hands-on professionals like massage therapists, to engage in best practices to protect themselves and their clients from harm.
As part of the California Massage Therapy Council’s mission to protect the public, we would like to share with you a brief list of recommendations to help avoid contracting and spreading the ﬂu or COVID-19.
“It is absolutely critical that each of us stay informed and listen closely to the experts.” Ahmos Netanel - CEO, CAMTC
1. Wash your hands, forearms and elbows for at least 20 seconds especially before and after each session, after changing linens and towels, after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. Use soap. Get between your ﬁngers. Use a nail brush for your nails and cuticles. Now repeat. Hand and arm washing are the single most effective thing one can do to reduce the spread of infectious diseases.
2. Avoid close contact with people who are sick including clients and coworkers. Tell your clients if they have these signs – or if anyone in their home or place of work has them – stay home.
3. Don’t touch your eyes, nose, and mouth especially if you think you’ve been near someone who might be infected.
4. Stay home if you have a fever (typically the ﬁrst sign), cough, and shortness of breath.
5. Make a hygiene audit of your workspace. Sanitize massage equipment and supplies including your massage table or chair, face cradle, lotion dispenser, and hot stones after every use. Regularly use a household cleaning spray or wipe to swab doorknobs, light switches, countertops, cellphone, keyboards, and anything else you and your clients touch. If you use antiseptic wipes, READ THE DIRECTIONS – some of them require prolonged contact to be effective.
6. Change sheets, pillowcases, face cradle covers, bolster covers, and towels after each massage session. When changing linens, fold them away from the body to avoid contaminating your own clothing. Wash linens and massage uniforms in hot water with detergent and bleach.
7. Avoid cross-contamination by never putting dispensed oil or lotion back into its original container. Lubricants in tubs and bulk containers should be dispensed into smaller, disposable vessels for each client to avoid “double dipping” from client to client.
ENGLISH The California Massage Therapy Council (CAMTC) is providing recommendations to help avoid contracting and spreading infectious diseases such as the Coronavirus (COVID-19). If you would like this important information below in your language, follow these instructions. Go to the CAMTC homepage at www.camtc.org and scroll down to the bottom of the page and click the drop down box of the Google translation feature to select the language of your choice. Thank you.
ARMENIAN Կալիֆոռնիայի մերսման թերապիայի խորհուրդը (CAMTC) տալիս է առաջարկություններ ՝ օգնելու խուսափել տապալումից և տարածել այնպիսի վարակիչ հիվանդություններ, ինչպիսիք են «Կորոնավիրուսը» (COVID-19): Եթե ցանկանում եք, որ այս կարևոր տեղեկատվությունը ձեր լեզվից ցածր լինի, հետևեք այս հրահանգներին: Գնացեք CAMTC- ի գլխավոր էջը ՝ www.camtc.org- ում և ոլորեք ներքևի էջը և կտտացրեք Google- ի թարգմանության առանձնահատկության ներքևի վանդակում ՝ ձեր ընտրության լեզուն ընտրելու համար: Շնորհակալություն
CHINESE 加州按摩疗法委员会（CAMTC）正在提供建议，以帮助避免感染和传播冠状病毒（COVID-19）等传染性疾病。 如果您希望使用以下语言使用此重要信息，请按照以下说明进行操作。 转到位于www.camtc.org的CAMTC主页，向下滚动到页面底部，然后单击Google翻译功能的下拉框，以选择所需的语言。 谢谢。
ITALIAN Il California Massage Therapy Council (CAMTC) fornisce raccomandazioni per evitare di contrarre e diffondere malattie infettive come il Coronavirus (COVID-19). Se desideri queste importanti informazioni di seguito nella tua lingua, segui queste istruzioni. Vai alla pagina iniziale CAMTC su www.camtc.org e scorri verso il basso fino alla fine della pagina e fai clic sulla casella a discesa della funzione di traduzione di Google per selezionare la lingua che preferisci. Grazie.
JAPANESE カリフォルニア州マッサージ療法評議会（CAMTC）は、コロナウイルス（COVID-19）などの感染症の感染を防ぐための推奨事項を提供しています。 お使いの言語でこの重要な情報をご希望の場合は、こちらの手順に従ってください。 www.camtc.orgのCAMTCホームページに移動し、ページの一番下までスクロールし、Google翻訳機能のドロップダウンボックスをクリックして、選択した言語を選択します。 ありがとうございました。
KOREAN CAMTC (California Massage Therapy Council)는 코로나 바이러스 (COVID-19)와 같은 전염병을 수축 및 확산시키지 않도록 권장합니다. 귀하의 언어로 아래의 중요한 정보를 원하시면, 다음 지시 사항을 따르십시오. CAMTC 홈페이지 (www.camtc.org)로 이동하여 페이지 하단으로 스크롤 한 다음 Google 번역 기능의 드롭 다운 상자를 클릭하여 원하는 언어를 선택하십시오. 감사합니다.
PERSIAN شورای ماساژ درمانی کالیفرنیا (CAMTC) توصیه هایی را برای کمک به جلوگیری از انقباض و شیوع بیماری های عفونی مانند Coronavirus (COVID-19) ارائه می دهد. اگر می خواهید این اطلاعات مهم زیر به زبان شما باشد ، این دستورالعمل ها را دنبال کنید. به صفحه اصلی CAMTC در www.camtc.org بروید و به پایین صفحه بروید و روی کادر پایین کشیده ویژگی ترجمه Google کلیک کنید تا زبان مورد نظر خود را انتخاب کنید. متشکرم.
RUSSIAN Калифорнийский совет по массажной терапии (CAMTC) предоставляет рекомендации, помогающие избежать заражения и распространения инфекционных заболеваний, таких как коронавирус (COVID-19). Если вам нужна эта важная информация ниже на вашем языке, следуйте этим инструкциям. Перейдите на домашнюю страницу CAMTC по адресу www.camtc.org, прокрутите вниз до нижней части страницы и щелкните раскрывающийся список функции перевода Google, чтобы выбрать нужный язык. Спасибо.
SPANISH El Consejo de Terapia de Masaje de California (CAMTC) está proporcionando recomendaciones para ayudar a evitar contraer y propagar enfermedades infecciosas como el Coronavirus (COVID-19). Si desea esta información importante a continuación en su idioma, siga estas instrucciones. Vaya a la página de inicio de CAMTC en www.camtc.org, desplácese hasta la parte inferior de la página y haga clic en el cuadro desplegable de la función de traducción de Google para seleccionar el idioma que desee. Gracias.
VIETNAMESE Hội đồng Trị liệu Massage California (CAMTC) đang cung cấp các khuyến nghị để giúp tránh mắc bệnh và lây lan các bệnh truyền nhiễm như coronavirus (COVID-19). Nếu bạn muốn thông tin quan trọng dưới đây bằng ngôn ngữ của bạn, hãy làm theo các hướng dẫn sau. Truy cập trang chủ CAMTC tại www.camtc.org và cuộn xuống cuối trang và nhấp vào hộp thả xuống của tính năng dịch Google để chọn ngôn ngữ bạn chọn. Cảm ơn bạn.
California Massage Therapy Council’s mission is to protect the public by certifying massage professionals in California that meet the requirements in the law and approving massage programs that meet the minimum standards for training and curriculum.
All information provided by CAMTC on this web page, and on its other web pages and internet sites, is made available merely to provide immediate access for the convenience of interested persons. While CAMTC believes that the information listed here is reliable, human or mechanical error remains a possibility, as does delay in the posting or updating of information. Therefore, CAMTC makes no guarantee as to the accuracy, completeness, timeliness, currency, or correct sequencing of the information. Neither CAMTC, nor any of the sources of the information relied upon, shall be responsible for any errors or omissions, failure to post or update in a timely manner, or for the use or results obtained from the use of this information.
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This Google translation feature is provided for informational purposes only. CAMTC cannot and does not guarantee the accuracy of any translation provided by this feature. All applicants and certificate holders are responsible for providing true and accurate information to CAMTC and you cannot abrogate your duty by relying on this Google translation feature. Please consult a certified translator to provide accurate translation of the information and documents on this website.
File a Complaint
CAMTC takes complaints against massage professionals and schools very seriously. CAMTC's inquiry is limited to investigating conduct by CAMTC certificate holders and applicants that is substantially related to the qualifications, functions, or duties of a certificate holder. In order for us to determine whether the complaint may warrant investigation, you must:
Identify yourself by name and contact information. CAMTC DOES NOT INVESTIGATE ANONYMOUS COMPLAINTS.
Identify the name of the massage professional, location where the massage professional works or where the conduct complained of occurred, CAMTC certificate number if known, and provide as much other information as possible
Describe the conduct in question in detail
Indicate whether or not you have filed a police report, and if so, provide information about that report (i.e. date filed, law enforcement agency, report number, etc)
If CAMTC decides to investigate a complaint against a CAMTC massage professional or applicant, you must be willing to:
Provide a signed declaration under penalty of perjury
Possibly testify to the allegations
Explain your relationship with the massage professional
Provide any other evidence in your possession
CAMTC IS NOT A LAW ENFORCEMENT AGENCY NOR GOVERNMENT AGENCY. IT IS WITHIN THE SOLE DISCRETION OF CAMTC WHETHER OR NOT TO INVESTIGATE OR PURSUE ANY CASE AGAINST A MASSAGE PROFESSIONAL.
Please send complaints in writing to CAMTC by email: