CAMTC takes complaints against massage professionals and schools very seriously. CAMTC's inquiry is limited to investigating conduct by CAMTC certificate holders and applicants that is substantially related to the qualifications, functions, or duties of a certificate holder. In order for us to determine whether the complaint may warrant investigation, you must:

If CAMTC decides to investigate a complaint against a CAMTC massage professional or applicant, you must be willing to:

CAMTC IS NOT A LAW ENFORCEMENT AGENCY NOR GOVERNMENT AGENCY. CAMTC DOES NOT REGULATE MASSAGE ESTABLISHMENTS, AS THAT IS UNDER THE JURISDICTION OF CITIES AND COUNTIES. IT IS WITHIN THE SOLE DISCRETION OF CAMTC WHETHER OR NOT TO INVESTIGATE OR PURSUE ANY CASE AGAINST A MASSAGE PROFESSIONAL.

Please send complaints in writing to CAMTC by email:

complaints@camtc.org

*This email link is for filing formal complaints against certificate holders. It cannot be used for routine inquiries.

More information under FAQs 

Posted 4/7/11. Revised 10/31/16 and 11/01/2021.