Message From CAMTC About Coronavirus (COVID-19)
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Message From CAMTC About Coronavirus (COVID-19)
Message From CAMTC About Coronavirus (COVID-19)
  • Consumers
  • Massage Professionals
  • Requirements to Certify
  • Massage Business Owners
  • Schools
  • Law Enforcement & Government Agencies
  • Information About CAMTC
  • Verify Certification
  • File a Complaint
  • FAQs
  • Media
  • Contact Us
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Message From CAMTC About Coronavirus (COVID-19)

March 15 — Governor Gavin Newsom held a press conference this afternoon from the headquarters of the Office of Emergency Services (OES).

The press conference began at 2:00pm and lasted until a few minutes after 3:00pm. The Governor spoke without notes and made it very clear that California is in an unprecedented crisis. He suggested that we not panic and do our best to be guided by common sense.

He provided guidelines for businesses, schools, and personal behavior. While it was made clear that the new protocols are guidelines, the Governor also said several times that he has the ability to enforce them.

  • 85% of our children will be kept home from school until the end of March — some until the first week of April.
  • Individuals 65 years and over will self-isolate until future notice.
  • Visitation at skilled nursing facilities will be for end-of-life only.
  • Bars, wineries and pubs will close. Card rooms and casinos will be impacted as well.
  • Restaurants will focus on take-out/delivery, curbside service, and should reduce capacity by half.. to increase social distancing.
  • Social and business gatherings should be severely reduced — CDC guidelines state no more than fifty people at gatherings.
  • Social distance — don’t shake hands, and attempt to stay six feet apart from other people.

The theme of the Governor’s press conference was that all non-essential services and all non-essential travel be put on hold.

California Massage Therapy Council’s mission is to protect the public by certifying massage professionals in California that meet the requirements in the law and approving massage programs that meet the minimum standards for training and curriculum.

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File a Complaint

CAMTC takes complaints against massage professionals and schools very seriously. CAMTC's inquiry is limited to investigating conduct by CAMTC certificate holders and applicants that is substantially related to the qualifications, functions, or duties of a certificate holder. In order for us to determine whether the complaint may warrant investigation, you must:

  • Identify yourself by name and contact information. CAMTC DOES NOT INVESTIGATE ANONYMOUS COMPLAINTS.
  • Identify the name of the massage professional, location where the massage professional works or where the conduct complained of occurred, CAMTC certificate number if known, and provide as much other information as possible
  • Describe the conduct in question in detail
  • Indicate whether or not you have filed a police report, and if so, provide information about that report (i.e. date filed, law enforcement agency, report number, etc)

If CAMTC decides to investigate a complaint against a CAMTC massage professional or applicant, you must be willing to:

  • Provide a signed declaration under penalty of perjury
  • Possibly testify to the allegations
  • Explain your relationship with the massage professional
  • Provide any other evidence in your possession

CAMTC IS NOT A LAW ENFORCEMENT AGENCY NOR GOVERNMENT AGENCY. CAMTC DOES NOT REGULATE MASSAGE ESTABLISHMENTS, AS THAT IS UNDER THE JURISDICTION OF CITIES AND COUNTIES. IT IS WITHIN THE SOLE DISCRETION OF CAMTC WHETHER OR NOT TO INVESTIGATE OR PURSUE ANY CASE AGAINST A MASSAGE PROFESSIONAL.

Please send complaints in writing to CAMTC by email:

complaints@camtc.org

*This email link is for filing formal complaints against certificate holders. It cannot be used for routine inquiries.

More information under FAQs 

Posted 4/7/11. Revised 10/31/16 and 11/01/2021.

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